Wednesday, 26 October 2011

Email Etiquette

Why do you need it?
A company needs good email etiquette because:
-it shows their professionalism by using proper email language.
-it is efficient because their emails are to the point and are not worded poorly.
-they will also have protection from liability.
Some important email etiquette tips are:
-be to the point
-answer all questions
-use proper spelling, grammar and punctuation
-make it personal

Website used for this information: http://www.emailreplies.com/

Example of a Good and Bad Business Email


This is a good business email because it is formatted correctly and it is easy to follow. 


This is an example of a bad business email because the writer has an inappropriate email address and also uses text talk in her message. The subject is not supposed to be in all capital letters and "Good afternoon, Mr. Carey" is not supposed to be bold. In a proper email it would just say, Dear Mr. Carey.

Do's and Don'ts

Business emails have to be professional therefore, the writer cannot write everything in capital letters. You should format it correctly and use paragraphs when you have a new idea. Don't repeat your point. Make sure the wording makes sense, so read it over before you send it. You should not use text talk in your emails. The reader won't understand what you are trying to say and it is not professional. Also, do not mark the email as urgent if its really not that important. It will waist the readers time.

Thursday, 29 September 2011

Business Is Business

With all the advancements made in social media and the use of smartphones, blackberries, ipads ect, texting has become the new way of communicating. It is a simple and quick way to get your message across. Because of this new technology people are loosing their ability to produce formal e-mails. Text talk has become a habit and we are now using it in our e-mails. This is not appropriate in the workforce. We need to remember that in the workforce we speak professionally to other people and we still need to transfer that professionalism into our e-mails.