Why do you need it?
A company needs good email etiquette because:
-it shows their professionalism by using proper email language.
-it is efficient because their emails are to the point and are not worded poorly.
-they will also have protection from liability.
Some important email etiquette tips are:
-be to the point
-answer all questions
-use proper spelling, grammar and punctuation
-make it personal
Website used for this information: http://www.emailreplies.com/